We’re confident you’ll love your Knuckles Valley products. However, if you need to return an item, please contact us at marketing@knucklesvalley.com or call +94 74 293 8074 during business hours. Our team will respond within two business days to assist you. Refunds will be issued using the original payment method, and a full refund includes the product cost plus shipping fees.

Please note that returns are subject to the following conditions:

  • The product must be shipped back to us, and return shipping costs are non-refundable unless the return is due to our error, such as a product defect.
  • We cannot accept returns initiated more than 30 days after delivery, nor can we accept products that have been largely consumed or used.
  • Returns based on personal preference—such as a change of mind or desire for a different product—are not eligible for refund.